By trade
By trade5 min read

How to get more florist clients and grow your floral business

Floristry is visual, seasonal, and referral-driven. Here's how to build the online presence and relationships that bring in consistent new clients.

Step-by-step

  1. 1

    Show your work — volume and consistency beat perfection

    Every arrangement you make should be photographed before it leaves your hands. Instagram is the primary visual discovery platform for florists — post consistently with local hashtags (#ManchesterFlorist, #ManchesterWeddingFlorist). Behind-the-scenes content (bunching, conditioning, building an arrangement) gets strong engagement. A clear phone photo in natural light is perfectly sufficient.

  2. 2

    Target wedding and event clients specifically

    Wedding floristry is the highest-value segment for most independent florists. Build relationships with local wedding venues, photographers, celebrants, and planners — their recommendations convert most reliably. Ask to be added to preferred supplier lists. Display a clear 'Wedding floristry' section on your website with your style, typical budgets, and consultation process.

  3. 3

    Google Business Profile for local and sympathy orders

    Many florist enquiries come from local searches for same-day or next-day flowers — especially sympathy orders where the customer is in a hurry. Appearing in the local three-pack for 'florist near me' drives significant walk-in and phone order volume. Keep your photos updated seasonally.

  4. 4

    Collect Google reviews from every happy customer

    After every delivery or collection, send a direct Google review link. For wedding clients, ask for a review after the wedding day. Bride reviews are your most persuasive testimonials. Aim for 20+ reviews within your first year.

  5. 5

    Build a website that converts visitors into enquiries

    A florist website needs: a gallery across occasions (weddings, events, everyday, sympathy), information on what you offer (bespoke, subscriptions, same-day delivery, wedding consultations), starting prices, and an easy enquiry form or WhatsApp button.

  6. 6

    Seasonal and corporate opportunities

    Subscription floristry provides recurring revenue. Corporate accounts (offices, hotels, restaurants) are underexplored by most independent florists. Seasonal peaks (Valentine's Day, Mother's Day, Christmas) are your highest-revenue periods — promote early, take pre-orders, and create limited edition arrangements.

Tips & best practices

  • Tag the venue and photographer when posting wedding work on Instagram — this reaches their followers and builds referral relationships simultaneously.
  • Offer a free initial consultation for wedding enquiries. Couples who meet you in person convert at a much higher rate than email enquiries.
  • A dedicated 'Sympathy flowers' section on your website serves clients at a difficult time and ranks well locally — many florists undermarket this service.

Common questions

Do I need a website as a florist if I have a good Instagram?

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Instagram doesn't rank in Google for local searches like 'florist near me' or 'wedding florist [city]'. These searches — especially sympathy and occasion orders — often come from people who don't follow you on Instagram. A website captures this intent-driven traffic that Instagram misses entirely.

How do I get wedding floristry clients as a new florist?

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Start by photographing every arrangement. Build relationships with one or two local wedding photographers — offer to style a shoot in exchange for photos. Join local wedding supplier Facebook groups. Once you have a portfolio and testimonials, a venue preferred supplier list is your highest-leverage referral channel.

What should I charge for wedding flowers?

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A typical small wedding bridal package might start at £300–£600 in most UK cities; larger weddings with full décor can run to thousands. Research local competitors' websites and price based on your time, materials, and overhead.

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