Take payments online with Dojo payment links
Dojo's payment links are aimed at businesses that already have one of its card machines, and the pricing follows from that — it is your existing in-person rate plus a remote margin, not a separate product with its own subscription.
Quick answer
In the Dojo app, create a payment link with an amount and a description, and Dojo generates a secure checkout page you can link to from anywhere. There is no coding and no monthly fee for payment links: you pay a remote transaction rate of 0.5% above the rate you already pay for in-person payments on your Dojo card machine. Every payment is authenticated with Strong Customer Authentication, and you can add your business logo so the checkout page does not look like it belongs to someone else. Because the link is an ordinary URL, it works as a button on any website.
What a Dojo payment link costs you
| Dojo payment link | |
|---|---|
| Monthly fee | None |
| Transaction rate | 0.5% above your in-person Dojo rate |
| Needs a Dojo account | Yes |
| Needs a website | No, but it works as a button on one |
| Coding required | None |
| Customer authentication | Strong Customer Authentication on every payment |
Step-by-step
- 1
Create the link in the Dojo app
Generate a new payment link from your phone or laptop, setting the amount and a description. The description is what the customer sees at checkout, so write it as they would recognise it — a job reference means nothing to them, whereas a deposit for a service and a date does.
- 2
Add your logo before you send any out
Dojo lets you put your business logo on payment links. Do this once, at the start, rather than after you have already sent links to twenty customers. An unbranded checkout page is the point at which a cautious customer stops and rings you to check it is genuine.
- 3
Put the link behind a button on your site
The link is a normal URL, so it goes behind a Pay now or Pay your deposit button like any other. For a fixed-price service this is all most businesses need: no store, no checkout, no cart. For anything variable, send the link directly.
- 4
Decide what is published and what is sent
A published link on your website is fixed in amount, so it suits deposits, set-price services and standard call-out fees. Anything priced per job should be created as you quote and sent to that customer. Publishing a link for a variable amount is the mistake that produces underpayments you then have to chase.
Tips & best practices
- Compare the all-in cost against a standalone provider before assuming Dojo is cheapest. The 0.5% uplift is on top of your existing rate, so what you actually pay depends on the rate you negotiated for your card machine.
- A deposit link on your booking page is the highest-value place to put one. It converts an enquiry into a commitment while the customer is still interested.
- Keep the description consistent with how the job appears on your invoice. Mismatched wording is a common trigger for chargebacks.
Common questions
Do I need a Dojo card machine to use payment links?
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You need a Dojo account, and the pricing is expressed relative to your in-person rate, so links are designed around businesses already taking card payments with Dojo. If you have no Dojo relationship, a standalone payment link provider is usually a simpler starting point.
Is there a monthly fee?
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No. Dojo does not charge a monthly fee for payment links. You pay a remote transaction rate of 0.5% above your in-person rate when someone actually pays.
Can I reuse the same link for several customers?
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A link carries a fixed amount and description, so it suits a standard charge that several customers pay. For job-specific amounts, create a link per customer as you quote.
Do I need a website for this to work?
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No. Links can be sent by message or email and paid without a website at all. A website simply gives you a permanent place to put the ones that recur, like a deposit.