Add Pabau online booking to your website
Pabau runs the diary and records for a lot of aesthetic and wellness clinics. Wiring its online booking into your own site means clients book you directly rather than through a marketplace.
Quick answer
In Pabau, enable online booking and set which services can be booked online, then take your booking link or embed code and add it to your site behind a 'Book a consultation' button. Pabau also routes enquiries from web forms straight into your calendar, so a form and a booking button can coexist for treatments that need a consultation first.
Step-by-step
- 1
Decide what can be booked without a consultation
This is the decision that matters in aesthetics. Facials and routine treatments can usually be booked outright. Injectables and anything requiring assessment should route to a consultation instead. Set that split in Pabau before you publish anything, because the website will send strangers straight at whatever is bookable.
- 2
Enable online booking in Pabau
Turn on online booking and configure the services, practitioners, durations, and any deposit you take. Clinics that take a deposit at booking see markedly fewer no-shows on high-value slots, and Pabau can handle that at the point of booking rather than by chasing.
- 3
Get your booking link or embed
Pabau provides a booking link for your clinic and embed options for your own pages. A button pointing at the hosted flow is the most reliable and is what most clinics use; an embed keeps clients on your site, which suits clinics with a strong brand doing the persuading.
- 4
Add it to your website
On Adviita, open the AI editor and say: 'Add a Book a consultation button in the header linking to [your Pabau booking link]'. Repeat it at the end of each treatment page. A treatment page without a booking prompt at the bottom is the most common lost booking in this sector.
- 5
Connect your enquiry routes too
Pabau can pull enquiries from phone, SMS, email, WhatsApp, social media, and web forms into your calendar. Point your website's contact form at the same place, so an enquiry about a treatment you do not book online still lands where you will see it rather than in a separate inbox.
- 6
Test on a phone, including the deposit
Run a real booking on mobile data, including paying any deposit, then check it appears against the right practitioner and treatment. Aesthetics bookings are overwhelmingly mobile and often late at night, so a flow that only works on desktop quietly costs you the best slots.
Tips & best practices
- Show prices, or a from-price, next to the button. Clinics that hide pricing get enquiries, not bookings.
- Take a deposit on high-value treatments. It converts a casual booking into a kept appointment.
- Put before and after images near the booking prompt, with consent, since proof at the point of decision lifts conversion.
- Keep patch test requirements visible before booking, not only in the confirmation, or you will be rescheduling.
Common questions
Should clients book treatments or consultations online?
+−
It depends on the treatment. Anything requiring assessment, and injectables in particular, should route to a consultation so you keep clinical control of who is treated. Routine treatments can be booked outright. Configure the split in Pabau rather than relying on a note on the website.
Can I take a deposit when someone books?
+−
Yes, and for high-value aesthetic appointments it is worth doing. A deposit at the point of booking is the single most effective reduction in no-shows for treatments that occupy a long slot, and it is far less awkward than chasing afterwards.
Do I still need a contact form?
+−
Usually yes. Not every enquiry fits a booking flow, especially for treatments that need a conversation first. Pabau can bring web form enquiries into the same calendar and pipeline, so you can offer both without splitting your admin across two systems.