Fixing what's not working
Diagnose and fix a site that isn't bringing work in.
33 guides
10 signs your business needs a website right now
Many small business owners delay getting a website because they're not sure they need one. Here are 10 clear signs that the time is now.
5 min readProblem solverA web designer quoted me £2,000 — is that reasonable?
A quote is only judgeable against what's in it. Here's how to read a web design quote, what £2,000 should buy in 2026, and the questions that reveal whether it's fair.
6 min readProblem solverCan you export a Wix website?
The honest position on exporting a Wix site: what's genuinely possible, what isn't, and the practical route to another platform.
4 min readProblem solverCan you run a business without a website?
An honest answer rather than a sales pitch: when running without a website is genuinely fine, and the specific situations where it costs you money.
4 min readProblem solverEvery website builder I've tried is too complicated — is there a simpler option?
You're not bad at technology. Website builders were designed for people who have time to learn them. Most small business owners don't. Here's what's different now.
4 min readProblem solverGoogle Business Profile suspended — what to do
A suspended Google Business Profile feels catastrophic — it usually disappears from Maps and search overnight. Here's exactly what to do, in order, to get it back.
5 min readProblem solverHow to cancel Squarespace but keep your domain
Your Squarespace site plan and your domain are two separate subscriptions. Here's how to leave without losing the address, and the order to do things in.
5 min readProblem solverHow to export your Weebly site before it's deleted
Weebly's export is an HTML archive, not a portable website. Here's how to get everything out that actually matters, in the order that matters.
4 min readProblem solverHow to find out who hosts your website
If nobody at your business can say where the website is hosted, this is how to find out — using only your domain name and a few free lookups.
3 min readProblem solverHow to get your domain back from a web designer
Recovering a domain from a designer or agency who registered it on your behalf — the cooperative route, the escalation route, and the honest point at which starting fresh is the better decision.
4 min readProblem solverI can't afford a web developer — your options for getting online
Most small business owners assume a professional website requires a professional web developer. This was true until recently. Here's the honest landscape now.
5 min readProblem solverI need a website urgently — what are the fastest options?
Sometimes you need a website by tomorrow morning. Here's a realistic breakdown of your options and timelines.
4 min readProblem solverIs Instagram enough for my business?
Instagram works — but it has four significant blind spots that cost service businesses real money. Here's an honest breakdown.
5 min readProblem solverIs Weebly shutting down in my country?
Square is closing Weebly in 67 countries and leaving it running in the rest. The full list, in one place, so you can tell in ten seconds which side you're on.
3 min readProblem solverMy business isn't showing up on Google — what's going wrong?
Not showing up on Google isn't one problem — it's usually one of four. Here's how to diagnose which one you have and fix it.
6 min readProblem solverMy web designer wants a monthly fee — is that normal?
Monthly fees are normal — but they cover wildly different things, from £10 of hosting to £200 of nothing. Here's how to tell what you're actually being charged for.
5 min readProblem solverSocial media vs. a website: what does my business actually need?
This is a question most small business owners ask at some point. The answer isn't 'you need both, end of story' — it's more nuanced than that. Here's the framework.
5 min readProblem solverWeebly is shutting down in 67 countries
Square is closing Weebly across Africa, Asia, Latin America, the Middle East and Eastern Europe. What happens on each date, whether you're affected, and how to get out with your content and your domain intact.
5 min readProblem solverWhat happens if you stop paying for your website?
Stopping payment on a website doesn't do one thing — it does three different things depending on what you stop paying for. Here's what each one costs you.
4 min readProblem solverWho owns my website — me or the person who built it?
Most business owners assume paying for a website means owning it. Often it doesn't. Here's what the three separable parts are, how to check which ones are actually yours, and how to fix it.
4 min readProblem solverWhy doesn't ChatGPT know about my business?
If ChatGPT, Perplexity or Copilot can't name your business, the cause is usually structural rather than mysterious. Here's what they rely on and how to become findable.
4 min readProblem solverWhy is my website not getting enquiries?
Having a website and getting nothing from it is the most common and most fixable problem in small business. This is the diagnostic, in the order that finds the cause fastest — starting with the check that catches the single most common culprit in five minutes.
9 min readProblem solverWhy isn't my Wix site showing on Google?
A Wix site not appearing in Google usually has one of four causes. Here's how to identify which, in about fifteen minutes.
4 min readProblem solverWhy you're losing clients to competitors who have websites
Competition for service business clients has always existed. The web has changed where it plays out. Here's what's happening when you lose a job you should have won.
5 min readProblem solverYell contracts: what to know before and after signing
Yell is one of the most-complained-about contracts in UK small business. Here's what the terms actually say, what you own at the end, and your realistic options if you've already signed.
4 min readProblem solverYou've lost the login to your own website
Losing access to your own website is more common than anyone admits — staff leave, agencies change, passwords live in someone's head. Here's how to work out which login you need and get back in.
4 min readProblem solverYour designer charges for every small change
Being billed for every text change is one of the most common frustrations with an agency-built website. Here's what's actually reasonable, and the routes out.
4 min readProblem solverYour domain expired and the website is down
An expired domain is recoverable — but on a clock, and the price goes up at each stage. Here's exactly what happens after expiry and what to do first.
4 min readProblem solverYour Google Business Profile website was shut down
If your business.site address stopped working, this is why — and what to do about it. Many owners are still discovering it years later.
4 min readProblem solverYour small business website has been hacked
A hacked website is recoverable, but the order you do things in matters. Here's the sequence that limits the damage and gets the warnings removed fastest.
5 min readProblem solverYour web designer has disappeared — what to do
It happens far more often than anyone admits: the person who built your website stops answering. Here's how to find out what you actually own, take back control, and get a working site again.
5 min readProblem solverYour website has disappeared from Google
A site vanishing from search has a handful of causes, and they need completely different fixes. Here's how to identify which one you have in about ten minutes.
4 min readProblem solverYour website says 'Not Secure' — how to fix it
The 'Not Secure' warning means your site has no working SSL certificate. Customers notice it and it costs you enquiries. Here's what causes it and how to fix each cause.
3 min readReady to build your site?
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